Service Leader Worldwide Pvt. Ltd ("Service Leader" or "We") manages the information that we collect from you in accordance with all applicable privacy legislation in India.
1. Collection and Use of Your Personal Information
Service Leader provides a unique, innovative, community-based online outsourcing service. A failure by you to provide information requested by us may mean that we are unable to provide some or all of our services to you.
Service Leader collects personal information when you register with Service Leader. This may include, but is not limited to, your name, address, phone number, contact details, birth date, gender, credit card and account details, occupation and interests. We might also give you the option of providing a photo or video to be associated with your Service Leader user ID. If your personal details change, it is your responsibility to update your Service Leader account with those changes, so that we can keep our records complete, accurate and up to date.
You are not anonymous to us when you log into the Site or post any content (including tasks, items to be supplied, bids, comments or feedback) on the Site or any associated forum. To enable us to improve our existing services and to create new service features, Service Leader may collect, and share with other users and service providers on Service Leader, information about the way you use our services, including (but not limited to) the transactions you enter into on the Site, your feedback rating (including any references requested using our 'Reference' feature), the bids you make, the comments you post, and the transactions you enter into with our valued affiliate service providers.
Your user ID and all the material that you post is visible to other Service Leader users and is also publicly available to other internet users. We strongly encourage you to use caution and discretion when posting. Service Leader does not in any way control, and does not accept any responsibility or liability whatsoever for, the disclosure or use of personal information which is voluntarily posted by you in any publicly accessible area of the Site.
Service Leader may also receive and record information from your internet browser and computer, including IP addresses, cookies (see section 2 below), software and hardware attributes and your page requests.
In addition to data collected from your submissions, we may also collect data on your internet behavior from Facebook, other social media sites, and other services. If you use a location- enabled Service Leader service, we may collect and process information about your actual location (for example, GPS signals sent by your mobile device). We may also use a range of different technologies to confirm your location.
Service Leader may use the information collected by it to provide the Service Leader Services, including (but not limited to):
Your contact information may also be used for accounting, invoicing and billing purposes, marketing purposes, by third party service providers to Service Leader, and to respond to any enquiry you make, in some cases information we collect is transferred overseas. When you contact Service Leader, We may keep a record of the communication(s) between you and Service Leader to help resolve any issues you might have. If other user(s) of the Site already have your user ID (or other information identifying you), and you have chosen to upload a photo or other personal information to your Service Leader account, we may show those user(s) that personal information.
In certain circumstances we will use your email address to administer our User Agreement (for example, we may notify you of a breach, or action a request for a Takedown Notice in response to a claim of copyright infringement).
If We collect, use or disclose any information from you that is not personal information, but is sensitive information (such as information relating to police checks conducted on users of the Site), then We will seek consent directly from you each time we collect, use or disclose your sensitive information, including for direct marketing purposes. We will not use or disclose your sensitive information for any other purpose unless the purpose is directly related to the primary purpose for which your sensitive information was collected.
2. Cookies and Anonymous Identifiers
If you have registered on the Site then your computer or device may store an identifying cookie or anonymous identifier, which can save you time each time you re-visit the Site, by accessing your information when you sign-in to Service Leader.
You agree that if you change the settings on your internet browser to block or restrict cookies (including cookies associated with Service Leader’s services), or to indicate when a cookie is being set by Service Leader, the Service Leader Services may not work as intended. You should remember that, while you may still be able to use the Site if your cookies are disabled, our services may not function properly on your device and you may not be able to take advantage of certain Service Leader features.
3. Protecting and Maintaining Personal Information
Your account is protected by a password for your privacy and security. We will take all reasonable steps to protect the information we hold about you from unauthorized access, use and disclosure, however we cannot guarantee the absolute security of that information, or that our systems will be completely free from third party interception or are incorruptible from viruses. We cannot and do not guarantee that information you send from your computer to us over the Internet will be protected by any form of encryption (encoding software). In light of this, we cannot and do not ensure or warrant the security or privacy of your personal information, including payment and account details. You transmit your personal information to us at your own risk.
You are entirely responsible for maintaining the security of your passwords and/or account information.
4. Third Parties
Third-party vendors, including Google, may show Service Leader ads on sites across the Internet.
When you register on the Site you may be given the opportunity to elect ("opt-in") to receive updates on our latest services, news and special offers, and those of our valued affiliate service providers ("Marketing Material"), via your Service Leader account, personal e-mail address, post or telephone. If you conclude a transaction on the Site, you may also be given the opportunity to opt- in to receive Marketing Material from Service Leader and our valued affiliate service providers.
Once you opt-in to receive Marketing Material, You may, at any time, opt-out of receiving Marketing Material. To opt-out go to the 'Manage Account' link on the Site, choose 'Settings', then 'Alerts' and update your preferences. You can also click on the "unsubscribe" link in any email containing Marketing Material that we send you, or you can request an opt-out by emailing Service Leader using the contact information provided on the Site. If you no longer consent to receiving Marketing Material then you must opt-out in one of these ways.
Service Leader uses Remarketing with Google Analytics to advertise online. Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
Marketing Service Leader and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Service Leader website.
Using the Ads Settings in a personal Google account, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
6. Administrative Communications
Service Leader reserves the right to send you administrative and account-related messages that you may not opt-out of. To cease all communications to you from Service Leader you must close down your Service Leader account.
7. Accessing Personal Information
We will allow you, at any time, to access, edit, and update and/ or delete the personal information that we hold about you, unless:
If you wish to access the personal information we hold about you, or to delete your Service Leader account, you should contact us by clicking on Main site’s Contact us Menu.
We need to prevent information in our systems from being accidentally or maliciously destroyed. This means that, where you delete information from our services, residual copies of that information on our active servers, as well as any corresponding information on our back-up systems, may not be immediately deleted.
8. Privacy Concerns
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